Voice AI can give wrong answers when it mishears or misinterprets info. To...

https://technivorz.com/how-do-i-design-a-spelling-alphabet-that-works-on-narrowband-phone-audio/

Voice AI can give wrong answers when it mishears or misinterprets info. To catch mistakes before they reach customers, a helpful control is adding readbacks—like repeating order IDs aloud for confirmation