Listen without rushing to fix things, ask what would help today, and offer a...

https://www.active-bookmarks.win/listen-without-rushing-to-fix-things-then-ask-what-would-help-today-a-ride

Listen without rushing to fix things, ask what would help today, and offer a practical step, like making a call together. Say, “Would you like me to sit with you while we look at options?” Set kind boundaries. Support may take more than one conversation.